Diego Tostado

Oct 2024 – Present

Remote · US & international clients · the world's #1 Glide development agency (350+ apps shipped)

Own discovery, solution design, and product definition for digital-transformation builds — facilitating stakeholder workshops and turning operational pain points into implementation-ready PRDs, process maps, data models, and automation architectures.
Contributed to 50+ no-code / low-code projects — SaaS products, internal business tools, client portals, and workflow-automation platforms across multiple industries — working entirely in English with US-based clients.
Define practical AI-adoption strategies for small & mid-sized businesses: mapping AI into operational workflows, evaluating agent-based and conversational platforms, and building automation concepts on the Claude, OpenAI, and n8n ecosystems.
Serve as the primary liaison between clients, designers, and developers — reducing implementation ambiguity and keeping business objectives aligned with what actually ships.

2022 – Sep 2024

Boutique digital-transformation studio (co-founded, 2-person team)

Led digital-transformation projects end to end — translating client needs into requirements for delivery and shipping business automations and web-apps to production.
Built BI pipelines from data collection through analysis and visualization, turning raw operational data into decision-ready dashboards.

2022 – 2024

Taught undergraduate Management, Business Finance, Business Legality, and Entrepreneurial Project — sharpening the stakeholder-communication and frameworks I use in consulting.

2019 – 2022

Delivered 8–10 client engagements across retail, logistics, and food — improving operational ROI by ~30% on six-month projects through process optimization, tailored solutions, and KPI dashboards.
Designed the full operating model — structure, processes, and workflows — for a greenfield cold-storage business on the Mexico–US import/export border.

Experience